Business Service Management Business Edition 2.1.5 (Business Process Management) Description:

Business Service Management Business Edition shatters the price and complexity barriers that have traditionally prevented growing businesses from achieving Business Service Management.

With this single solution, organizations gain a single interface for consolidating all event and metric data from any networked asset, organized by the services being delivered to consumers and correlated with business metrics for instant awareness of how IT is impacting the business.

Armed with this actionable intelligence, delivered in real-time via AJAX-powered dynamic dashboards, IT professionals can finally shift their focus from putting out fires to making IT a competitive advantage for the business.

 
Business Service Management Business Edition 2.1.5 (Business Process Management) Features:

· Data Collection
Technology agnostic data collection
Over 11 Agent and Agent-less collection methods, including SNMP, Syslog, WMI/Perfmon, JMX, Web Services, direct database connections and more
Normalize data from disparate technologies into a single repository
Easily integrate new technologies and systems as they come online
Virtually all standards-based data collection methods included.

· Event Management
Data correlated across disparate systems for Service-level impact analysis
Real-time analysis of events and metrics
Technology metrics blended with business metrics for true business impact analysis
Create simple or complex rules that span multiple assets
Flexible tiered-notification and automation capabilities

· Rapid Time to Value
Delivered as a virtual appliance or bootable ISO image with all software pre-installed
Deployment measured in days
Auto-Discovery of assets
Highly intuitive administrative interface
Supports your existing organization and processes

· Service Management
Service-level view of infrastructure
SLA/SLO Management
Financial impact analysis of SLA's
Business metric-based SLA's

· User-Customizable Content
Each user experience customized to user's role
Active Directory and LDAP integration
Granular security controls to manage who has access to what information

· Application Aggregation
Centralize your critical information and applications into a single source
Aggregate the interfaces of any web application
Reduce the legwork to find, authenticate and utilize applications
Single Sign-On and Web Single Sign-On capabilities included

 
Business Service Management Business Edition 2.1.5 (Business Process Management) Requirements:

· Hardware Requirements
1.6 GHz or faster CPU
1 GB Memory
4.38 GB Hard drive space (Core application)
Virtual Appliances will need their corresponding player or server
Additional space may be needed for data storage

· FireScope Web Interface
Fully test in :
Internet Explorer 7.0 and above
FireFox 2.0 and above
Safari 3.0 and above
Javascript required
JVM is not required on client workstations.

 
Business Service Management Business Edition 2.1.5 (Business Process Management) Security Information

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